Yearly archives: 2014

business, iso 22301, iso 27001, iso 31001, iso 9001, risk assessment, risk management, threat management — Reading Time: 26 minutes All organisations, whatever their size or market, face a range of risks affecting the achievement of their objectives. While “risk” is commonly regarded as negative, risk management is as much about exploiting potential opportunities as preventing potential problems. Risk management comprises a framework and process that enable organisations to manage [...]

A to Z of Risk Management

August 26, 2014 in Business Continuity / Business Skills / Information Security / Leadership / Management tagged Horizon Scanning / Risk Assessment / Risk Management / Risk Treatment / Threats / Vulnerabilities by markconwayuk

ISO27001, Information Security Management — Reading Time: 19 minutes The purpose of information security is to protect an organisation’s valuable assets, such as information, Intellectual property, hardware, and software. Through the selection and application of appropriate safeguards or controls, information security helps an organisation to meet its business objectives by protecting its physical and financial resources, reputation, legal position, [...]

A to Z of Information Security

July 6, 2014 in Business Continuity / Business Skills / Information Security / Leadership / Management tagged Cyber-security / Data / Information / ISO22301 / ISO27001 by markconwayuk

ISO22301, Business Continuity Management — Reading Time: 17 minutes Business continuity is a far-reaching topic that many business owners and managers do not think about until it’s too late. ‘It will never happen to me’ until it does and then the majority of businesses cease to exist within 2 years of a serious incident. Yes, business continuity can take [...]

A to Z of Business Continuity

June 13, 2014 in Business Continuity / Business Skills by markconwayuk

Reading Time: 9 minutes Whether you’re a small business with a solitary Twitter account, a mid-sized agency using the latest social monitoring tools, or a huge enterprise with a multi-million pound cross-platform presence, at some point, we all will make mistakes with social media. It’s OK to be honest and admit that you get [...]

#Fail – 11 Social Media No-No’s

June 9, 2014 in Business Skills / Social Media tagged Brand / Customer Service / Facebook / Google / LinkedIn / marketing / social-media / Twitter by markconwayuk

Reading Time: 4 minutes Part 3 In Part 2 in this series of 3 posts on understanding your customers, I covered the ‘Do’s’ of understanding. In Part 3 I’d like to cover some of the main ‘Don’ts’! Don’t Take Customer Research at face value The value of any research findings depends critically on the [...]