Terms of Use


Last updated: 29 September 2026

These Terms of Use apply to your use of the Oak Consult Limited website.

By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

1. About Oak Consult

This website is operated by Oak Consult Limited, a UK-based consultancy providing business, leadership, transformation, customer, growth and related advisory services.

References to “Oak Consult”, “Oak”, “we”, “us” or “our” in these terms mean Oak Consult Limited.

2. Using this website

You may use this website for lawful purposes and for your own personal or business information.

You must not:

  • use the website in any way that is unlawful, fraudulent or harmful;
  • attempt to gain unauthorised access to the website, its systems or data;
  • introduce viruses, malicious code or other harmful material;
  • interfere with the operation, security or availability of the website;
  • use automated systems to extract substantial amounts of content without permission;
  • reproduce or exploit website content commercially except as permitted by these terms or with our prior written consent.

We may suspend or restrict access to the website where reasonably necessary for security, maintenance, legal or operational reasons.

3. Website content

The information on this website is provided for general information only.

While we aim to keep content accurate, current and useful, we do not guarantee that all information will always be complete, accurate or up to date.

Business circumstances vary significantly. Content published by Oak Consult, including articles, whitepapers, guides, frameworks and commentary, should not be treated as a substitute for advice tailored to your organisation and circumstances.

You should use your own judgement and, where appropriate, obtain specific professional advice before acting on information contained on this website.

4. Consultancy services

Nothing on this website creates a client relationship between you and Oak Consult.

A consultancy or advisory relationship will only arise where both parties agree the scope and terms of an engagement.

Any description of services, examples, case studies, frameworks, packages or indicative approaches on this website is for general information and does not constitute a binding offer.

Specific services, deliverables, responsibilities, fees and contractual terms will be agreed separately where Oak Consult is engaged.

5. Intellectual property

Unless otherwise stated, the content of this website is owned by or licensed to Oak Consult Limited.

This includes, among other things:

  • written content;
  • articles and blogs;
  • whitepapers;
  • frameworks;
  • graphics;
  • diagrams;
  • photographs;
  • branding;
  • logos;
  • website design elements.

You may view, download or print reasonable amounts of content for your own personal or internal business use.

You must not reproduce, republish, distribute, modify, sell, license or commercially exploit substantial parts of our content without prior written permission.

You may quote reasonable extracts from Oak Consult content provided that:

  • the quotation is accurate and not misleading;
  • Oak Consult is clearly identified as the source;
  • appropriate attribution and, where practicable, a link to the original page are provided.

All trademarks and third-party content remain the property of their respective owners.

6. Oak Consult frameworks and original material

Oak Consult develops and publishes original business frameworks, models and terminology.

Making these materials publicly available does not transfer ownership of them.

You may refer to or discuss Oak Consult frameworks for legitimate personal, educational or internal business purposes, with appropriate attribution.

You may not present Oak Consult materials as your own, materially reproduce them for commercial use, or incorporate them into competing paid products, services or training materials without permission.

7. External links

This website may contain links to websites operated by third parties.

These links are provided for convenience or additional information.

Oak Consult does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

The inclusion of a link does not necessarily imply endorsement of the organisation, website, product or service concerned.

You use external websites at your own discretion.

8. Downloads

We may make documents, reports, whitepapers or other materials available for download.

You are responsible for ensuring that downloaded material is suitable for your systems and requirements.

We take reasonable precautions to maintain website security, but we cannot guarantee that files or website content will always be free from viruses, malicious code or technical defects.

You should use appropriate security software and normal precautions when downloading material from the internet.

9. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

Subject to that, Oak Consult will not be responsible for loss or damage arising solely from:

  • reliance on general information published on this website;
  • temporary website unavailability;
  • third-party websites linked from this website;
  • unauthorised interference with the website outside our reasonable control.

If you are using this website for business purposes, Oak Consult will not be liable for indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of opportunity or loss of anticipated savings arising from your use of the website, except where such liability cannot lawfully be excluded.

These limitations relate to use of the website and do not replace or alter any liability provisions agreed separately in a client contract with Oak Consult.

10. Privacy and cookies

Your use of this website is also subject to our Privacy & Cookies notice.

That notice explains how we collect, use and protect personal information and how cookies and similar technologies may be used.

11. Availability and changes to the website

We aim to keep the website available and functioning properly but do not guarantee uninterrupted access.

We may:

  • update or change website content;
  • add or remove pages or services;
  • change website functionality;
  • suspend parts of the website temporarily;
  • withdraw outdated information.

We may do this without notice where reasonably necessary.

12. Changes to these terms

We may update these Terms of Use from time to time.

Any revised terms will apply from the date they are published on this website.

The latest version will always show the date it was last updated.

13. Governing law

These Terms of Use are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction in relation to disputes arising from use of this website, subject to any mandatory legal rights that apply.

14. Contact

If you have any questions about these terms, please contact Oak Consult through the Contact Us page.

Oak Consult Limited
United Kingdom